FAQ
Is this product eligible for return?
Most items can be returned within 30 days of delivery, as long as they are unopened, unused, and in original packaging. Items that have been installed, opened, or damaged are not eligible for return. See our Return Policy for full details.
How long does shipping take, and when will my order ship?
Orders typically ship within 1–2 business days. Standard delivery times vary depending on your location, but most orders arrive within 3–7 business days. You’ll receive tracking info via email once your order is on its way.
Will this item work with my existing setup?
Please double-check your product specs, wattage, voltage, and socket type before purchasing. If you’re unsure, reach out to our support team — we’re happy to help you confirm compatibility before you buy.
Do you offer installation services?
Yes! We offer professional installation services for select products in the Greater Milwaukee area. If you're located nearby and need help with setup or electrical installation, contact us for a custom quote or to schedule service. Our licensed professionals are here to ensure everything is installed safely and correctly.
Shipping
Fast shipping
We ship most orders within 1–2 business days from the time your order is placed. You’ll receive a tracking number via email once your package is on the way. We know time matters, so we aim to get your items delivered quickly and reliably.
Order tracking
Once your order ships, you'll receive an email with your tracking number and a link to monitor delivery in real time. Have questions or didn’t get a tracking email? Reach out — we’re happy to help you locate your order.